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The St. Gallen Inclusion Index

The St.Gallen Inclusion Index: Measuring and promoting inclusion in the workplace

The St.Gallen Inclusion Index is a tool for measuring inclusion in the workplace. It was developed in 2020 in a collaboration between the Swiss Federal Bureau for the Equality of People with Disabilities (EBGB), the CDI-HSG (now part of the CCDI), and MindStep AG (now part of Health & Medical Service AG).

 

What is the St.Gallen Inclusion Index?

The aim of the index is to measure four central dimensions of inclusion: authenticity, belongingness, synergy, and equal opportunities. Authenticity captures the extent to which employees feel they can be themselves and appear authentically at work. Belongingness measures the extent to which employees feel part of their team. Diversity of perspectives refers to the ability of all employees to freely contribute their opinions and ideas. Equal opportunities assesses whether fair opportunities exist for all employees within the company.

After initial validation in various organisations, such as the city of Bern and Helsana, the index was integrated into further research and practice-based projects, including a large-scale study with BARMER health insurance. The results show that employees often rate their sense of belonging and authenticity positively, while equal opportunities tend to receive significantly lower ratings. Women and people with disabilities, in particular, continue to report experiences of discrimination in this area.

Applying the St.Gallen Inclusion Index

The Inclusion Check was developed in collaboration with Helsana HMS to support companies in systematically measuring and tracking inclusion. This is an automated online survey based on the St. Gallen Inclusion Index, enabling organisations and departments to analyse perceptions of inclusion and compare their results with representative benchmark data. In addition to anonymised evaluations at the company level, participants also receive individual feedback on their experiences of inclusion, as well as concrete recommendations for fostering an inclusive work environment.

 

Would you like to know how an inclusion measurement works and what happens afterwards? Then take a look at the ‘NouvaAct Case Study’ here.

Download «Case NouvaAct»

Inclusion Measurements

We offer inclusion measurements based on the St.Gallen Inclusion Index in various formats. With ‘Incluscope Medium’ with or without webinars, you can choose between two standardised inclusion measurement packages. We also offer a customisable version.

 

What are we measuring?

  • St.Gallen Inclusion Index (Equal opportunities, synergy, authenticity, belongingness)
  • Freedom of discrimination
  • Accessibility
  • Dimensions of diversity: age, gender identity, sexual orientation, life situation, nationality/origin/language, education and experience, values and beliefs, physical and mental abilities, personality traits

What will happen after measuring inclusion?

In addition to a written report, we will conduct an implementation workshop with you to develop concrete next steps.

What does is cost?

  • Up to 1,000 employees: CHF 9,700
  • 1,001 to 3,000 employees: CHF 12,700
  • More than 3,000 employees: Price on request

What are we measuring?

  • St.Gallen Inclusion Index (Equal opportunities, synergy, authenticity, belongingness)
  • Freedom of discrimination
  • Accessibility
  • Dimensions of diversity: age, gender identity, sexual orientation, life situation, nationality/origin/language, education and experience, values and beliefs, physical and mental abilities, personality traits

What will happen after measuring inclusion?

In addition to a written report, we will conduct an implementation workshop with you to develop concrete next steps. We will also conduct three 90-minute webinars with you, either for employees or managers.

What does is cost?

  • Up to 1,000 employees: CHF 16,200
  • 1,001 to 3,000 employees: CHF 19,200
  • More than 3,000 employees: Price on request

What are we measuring?

With customised inclusion measurement, you select the aspects to be measured based on our advice and recommendations. These may also go beyond traditional diversity and inclusion topics.

What will happen after measuring inclusion?

You determine the next steps after the measurement. Workshops, webinars, intervention measures, strategy consulting, etc.: all of these are possible in various combinations.

What does is cost?

As this is a customised measurement, we will be happy to send you a non-binding quote based on your requirements.

If you have any questions or would like advice, we are happy to assist you.

Christoph Breier

M.A.

Senior Project Manager

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